How to fix your Fitbit not syncing is another way to take care of your Fitbit. These are watches that are designed to be worn day and night. If your device isn’t synced with your device, you won’t be able to see your progress or log any of your data.
Fitbit is an American consumer electronics and fitness company. Fitbit makes wireless and wearable watches that help monitor physical fitness. There are also activity trackers like smartwatches, pedometers and monitors for heart rate, which check sleep quality and other activities. Fitbit was founded by James Park and Eric Friedman. Established on 26 March 2007.
How to fix your Fitbit not syncing
If you’re having problems with your Fitbit, you’ll find a guide to fix it without syncing. If you’ve stopped receiving notifications from your Fitbit device, let’s fix it for you:
- First, you need to quit the Fitbit app on your phone.
- Go to Settings, then navigate to Bluetooth. Turn Bluetooth off and on again.
- Then you open the Fitbit app on your phone and sync it.
- If the device does not sync, restart the device.
Fitbit sync error causes
The causes of Fitbit sync errors are usually related to or traceable to the fitness tracker being separated from the smartphone, tablet or computer it was originally connected to. And the problem mostly comes when it is connected to different devices at the same time.
How to Fix a Fitbit
To start the process of fixing your Fitbit device, then you need to follow the steps below:
- Manually connect your Fitbit to your phone. To force sync, you click on the membership card icon and tap on the Fitbit tracker and click on Sync now.
- Then check Bluetooth settings to sync. You have Bluetooth turned on, because the Fitbit tracker uses Bluetooth to connect data to the smartphone.
- Then install the Fitbit app on your device.
- You update your Fitbit. You won’t be able to connect your device if Fitbit isn’t updated.
- You should only sync Fitbit to one device.
- The next step is to turn off Wi-Fi.
- You need to charge your Fitbit battery.
- Then turn Fitbit off and on again.
- You reset your Fitbit tracker.
Option to sync your device
- In the first step you need to check your phone’s bluetooth connection.
- Next, you can also close the app if your Fitbit isn’t syncing.
- Check for app and firmware updates.
- You can restart your Fitbit device.
- Reinstall the Fitbit app.
- You unpair and repair your Fitbit device. You can unpair your device by first opening the Fitbit app and clicking on Today > then you tap on the profile picture at the top left of the page > you click on your device > then click on the Remove button at the bottom of the screen.
Once you have successfully unpaired your device, then try pairing the device by clicking on Set up a device from the Accounts tab and follow each of the instructions that follow.
- Another way is to turn off Wi-Fi if the Fitbit is not syncing.
- You can try using a different phone or tablet.
- You may be patient if the problem may come from the server.
- Another solution is to factory reset your Fitbit device.
Frequently Asked Questions
How do I restart my Fitbit sync?
You need to press and hold the Back and Down buttons until you see the Fitbit logo on the screen. After you restart the device:
- You connect the device with the charging cable
- Press and hold the button on your tracker for 10 seconds.
- Then you release the button.
Does resetting Fitbit erase data?
You restart your watch and press the button for 10 seconds until you see the Fitbit logo on the screen and you release the button. You should know that restarting your watch does not erase any data. The device has small holes for the altimeter, speaker and microphone.
How long can Fitbit go without syncing?
Fitbit can last up to 7 days of detailed data in sync. If it hasn’t been synced for longer than that, it can last up to 30 days of data, but it will be at the summary level. You can sync the device at least once per week.
Does Fitbit have a reset button?
Yes, Fitbit has a reset button. You navigate to the Settings app on your Fitbit. Under Settings, you click on About and under About Options, you click on Factory Settings. Then make sure to choose the settings you want. With this method, your smartwatch will be reset and all data will be deleted.
Can I sync my Fitbit without the app?
This is an alternative to syncing without using the Fitbit app and is done using the Fitbit Connect software which is available for desktop and laptop. So to sync your Fitbit device, the computer must have an internet connection and Fitbit Connect installed. But some systems will require a Fitbit Bluetooth dongle to sync a Fitbit device.